FAQ
- What is DLPay ?
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DLPay is a serial code sales service operated by Aladdin inc..
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What payment methods can I use to purchase serial codes?
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You can use a PayPal account or PayPal-affiliated credit card or debit card to purchase serial codes. Please consult Paypal's official website for further details.
- The confirmation email won't arrive to my email address.
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Depending on your environment, our emails may not arrive. If our emails do not arrive, please try purchasing again or try using a different email address.
- I closed the confirmation page and cannot check my serial code.
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The serial code you purchased will also be sent to your email address. Please check your email for the serial code.
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The email won't arrive
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It is possilbe that our emails are being sent to your junk mail folder. If you cannot find the email, please check your junk mail folder.
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The website doesn't display properly on my browser.
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If you cannot browse properly, please try deleting your cache and cookies and try again.
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If you experience issues browsing our page, please contact us via Contact us.